About Me

Freelance writer, blogger, and much more.

Welcome to my website, I’m Melanie Sinfield Pugh. I’m married and mum to Rodney, the miniature schnauzer. I live in the Hertfordshire countryside in the UK.

What can I tell you about myself? Well, I do love to write. This, you may think, is fortunate given my chosen profession.

I also have a passion for the English language. Incorrect grammar is a real bugbear of mine.

Experience-wise I’ve written for the Travel Industry for over two decades. Go on tell me that I don’t look old enough.

After several years of working in the customer service sector of the industry, I saw a need for experienced complaint and claims handlers to support both start-up and small to medium companies.

In 2005, I founded my own complaint and claims consultancy business which is still running today. I’ve also written published content for travel websites and brochures.

Recently, I’ve turned my hand to freelance writing. Because of my passion for animals and their welfare, I have fallen into writing for pet website owners so far. I’ve always had pets.  From fish to hamsters and mice, to my beloved cats and now my wonderful dog Rodney.

I also write for businesses. Having worked directly with business owners, I’ve learned that they simply don’t have the time or sometimes the know-how to put their thoughts into words. Nor do they have the funding to employ writers in-house.

That’s where I can help. I can write whatever and however, you want me to.

Take a look at my blog and head over to my contact page and get in touch to find out more.

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